Play Safe. Play Smart.
21+

Responsible Gaming
at Slotmox

Gaming on Slotmox is meant to be fun — a form of entertainment, not a way to earn money or escape problems. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control.


Our Commitment to You

Gaming Should Always Be Fun

At Slotmox, we believe that responsible gaming is not just a legal requirement — it's a core part of who we are as a platform. Whether you're spinning the reels on Super Fruit Machine, casting lines in Fishing Kui Li, or rolling the dice in Monster Dice, the experience should always feel enjoyable and within your control.

Problem gambling is a real concern in the Philippines and across the world. Slotmox is committed to providing every player with the tools, information, and support they need to keep their gaming habits healthy. We work within the framework of Philippine gaming regulations and align our responsible gaming practices with the standards set by PAGCOR (Philippine Amusement and Gaming Corporation).

If at any point gaming stops being fun — if it starts causing stress, financial strain, or affecting your relationships — please use the tools available in your Slotmox account or reach out to our support team. You are never alone in this.

Age Restriction: The Slotmox platform is strictly for players aged 21 and above. This is in line with Philippine law governing casino-style online gaming. Age verification is required during registration, and Slotmox reserves the right to request documentary proof of age at any time.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to take a break or use our responsible gaming tools.

Do you spend more money on gaming than you originally planned?

Do you chase losses — betting more to try to win back what you've lost?

Has gaming affected your work, studies, or relationships with family and friends?

Do you feel restless or irritable when you try to cut down or stop playing?

Have you borrowed money or sold belongings to fund your gaming activity?

Do you hide your gaming activity from people close to you?

If you answered yes to any of these, please contact the Slotmox support team or use the self-exclusion tool in your account dashboard.

Responsible Gaming Tools

All tools are available free of charge inside your Slotmox account dashboard — no waiting, no forms to mail

Deposit Limits Daily / Weekly / Monthly

Set a maximum amount you can deposit into your Slotmox account over a chosen time period. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately but increases take 24 hours to take effect — giving you time to reconsider.

Session Time Limits Reminders

Set a maximum session duration for your gaming activity on Slotmox. When your session limit is reached, you will receive a notification and the option to end your session. Reality check pop-ups can also be enabled to remind you how long you've been playing at regular intervals.

Cooling-Off Period Temporary

Take a short break from Slotmox without permanently closing your account. Cooling-off periods range from 24 hours to six (6) weeks. During a cooling-off period, you will not be able to log in or place any bets on the platform.

Self-Exclusion Permanent Option

If you feel you need a longer break, Slotmox offers self-exclusion periods of six (6) months, one (1) year, or permanent exclusion. Once activated, your account will be suspended and you will not be able to register a new account during the exclusion period. This is a serious tool — use it when you need it.

Loss Limits Budget Control

Define the maximum amount you are willing to lose within a set time period. Once your loss limit is reached, Slotmox will automatically prevent further wagering until the period resets. This tool is especially useful for players who want to keep their gaming spend within a fixed monthly budget in Philippine Peso (₱).

Support & Counselling 24/7

The Slotmox support team is available around the clock to assist players who have concerns about their gaming behaviour. Our team is trained to handle responsible gaming conversations with sensitivity and without judgment. Reach us via live chat directly on the platform at any time.


Warning Signs to Watch For

Problem gambling can develop gradually. Knowing the signs early makes it easier to take action before things get harder to manage.

Spending more time or money on gaming than you intended or can afford

Feeling anxious, irritable, or depressed when not playing

Neglecting work, school, or family responsibilities because of gaming

Lying to family members or friends about how much you play or spend

Chasing losses — continuing to play to try to win back money you've lost

Using gaming as a way to escape stress, anxiety, or personal problems

Borrowing money from family, friends, or lenders to fund gaming

Feeling unable to stop even when you want to

Recognising these signs in yourself or someone you care about is the first and most important step. Slotmox encourages all players to take action early — the tools in your account are there for exactly this reason.
How to Self-Exclude on Slotmox

Activating self-exclusion takes less than two minutes. Here's how to do it step by step.

1
Log In to Your Slotmox Account

Visit the Slotmox platform and sign in using your registered email address and password. Make sure you are on a secure, private connection before proceeding.

2
Go to Account Settings

Navigate to your account dashboard and select "Responsible Gaming" from the settings menu. All responsible gaming tools are grouped together in one place for easy access.

3
Select Self-Exclusion

Choose the "Self-Exclusion" option and select your preferred exclusion period — six months, one year, or permanent. Read the terms carefully before confirming your selection.

4
Confirm Your Request

Confirm your self-exclusion request. You will receive a confirmation email at your registered address. Your account will be suspended immediately and any pending withdrawals will be processed to your registered payment method.

5
Need Help? Contact Support

If you have difficulty activating self-exclusion through your account, contact the Slotmox support team via live chat. Our team will process your request immediately, at any hour of the day.

Once a self-exclusion is activated, it cannot be reversed before the chosen period expires. Permanent self-exclusion is irreversible. Please consider your decision carefully.

Support Resources

You don't have to deal with problem gambling alone. These resources are available to Filipino players.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) maintains a responsible gaming program for Filipino players. PAGCOR's framework includes player protection measures, self-exclusion registries, and awareness campaigns. Contact PAGCOR directly for information on their responsible gaming resources and support programs.

National Crisis Hotline

If you or someone you know is experiencing a mental health crisis related to problem gambling, the National Center for Mental Health (NCMH) Crisis Hotline is available. The NCMH hotline provides free, confidential support to Filipinos in distress. You can reach them at the NCMH 24/7 crisis line — the number is publicly listed on the NCMH official website.

Slotmox Support Team

Our dedicated support team is available 24 hours a day, 7 days a week via live chat on the Slotmox platform. Whether you need help activating a responsible gaming tool, have questions about your account, or simply need someone to talk to about your gaming habits, we are here for you — no judgment, just support.

Tips for Keeping Gaming Fun

Responsible gaming is about making conscious choices every time you play. Here are some practical habits that Slotmox recommends to all players — from those in Manila and Makati to players in Cebu, Davao, and Quezon City:

Set a fixed gaming budget in Philippine Peso (₱) before you start and stick to it — treat it like entertainment spending, not an investment.

Never play when you are stressed, upset, or under the influence of alcohol. Emotional states can lead to impulsive decisions.

Take regular breaks during gaming sessions. Step away, stretch, and check in with yourself about how you're feeling.

Remember that all games on Slotmox are based on chance. There is no strategy that guarantees a win — outcomes are always random.

Balance gaming with other activities you enjoy — time with family, sports, hobbies, or simply resting. Gaming is one form of entertainment among many.

Use the deposit and loss limit tools in your Slotmox account proactively — not just when things go wrong. Setting limits from the start is the smartest approach.

Slotmox will never pressure you to increase your deposit limits or continue playing. Any communication encouraging you to gamble beyond your means does not come from us — please report it to our support team immediately.
Play Responsibly

Ready to Play the Right Way?

Join Slotmox and experience online gaming built around player safety. Set your limits, use our tools, and enjoy the games — the way they were meant to be enjoyed. Must be 21 or older to register.

Already a member? Manage your responsible gaming settings anytime from your account dashboard.